Tourism Industry Council Tasmania
Daniel Hanna
Having been shepherded back into the Plenary Hall after an hour-long interlude which included hands on showcasing of the project outputs by project teams, and some seriously good pastries, Daniel started with an overview of the tourism industry in Tassie and the particular problem of how the industry gets the training it needs to operate in the online environment. TICT approached Skills Tas with the project concept and was supported to run the Productivity through Partnerships Project. Aimed at small business, tourism operators were given vouchers for training, coaching and other assistance. This placed the power in the hands of the consumer. RTOs were asked to express an interest in providing training in this new model.
Now that the training is taking place, the voucher system is working really well. It has given them the power to purchase their training and pick and choose different learning opportunities from different trainng suppliers.
Criticals success factors
Demonstrated need
Being able to bring people together – strong industry association to represent and coordinate
Suffiecient RtOs being avaialable and able to respond
Vouchers
Applicability to elsewhere? Yes, especially where there is a new training need and the RTO” haven’t yet caught up; where industries have not yet caught up; need a broker to manage the process;
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